Cardiff-based Composite Legal Expenses are delighted to announce they are finalists in the prestigious Welsh Contact Centre Awards. The Awards recognise excellence in customer service and the use of call centre technology. The results will be announced at the end of January 2003.

Composite's short-listing follows their win in The Best Use of E-commerce' Award in The Western Mail Business Awards for Wales earlier this year. Composite's Managing Director, John Mullin, comments: "I'm particularly pleased we've been short-listed. This, together with our E-commerce win earlier in the year, recognises our philosophy of utilising technology to support efficient but cost effective customer service - for our insurance broker clients and their customers, our solicitor panel and their clients with After-the-Event business, as well as our 24-hour help-line facility and Third Party Administration services to insurers.

"Competition is particularly strong as Wales, has been extremely successful in attracting many
significant call centre-based companies. To be short-listed amongst such competition is
important to us. We're looking forward to the announcements at the end of January, with our
fingers crossed. "

Composite Legal Expenses are one of the UK's leading legal expenses providers offering real
bespoke solutions to the legal, broking and insurance company markets, plus 24/7 helpline
services. Since its establishment in 1996 Composite has achieved significant growth and
consistent profit. Further information on Composite can be found on on this website.