Advice Line

 Legal Advice Line

All our BTE policies include access to a 24/7 telephone legal advice helpline providing businesses and individuals with essential “signposting” legal advice. Based in Cardiff, our dedicated team can provide first response advice in relation to a number of matters. 

Our advisers provide advice to thousands of businesses and individuals every year with typical subjects including (but not limited to) those shown in the Legal Advice Subject Areas section. 

If you would like to speak to one of our legal advisers, please click below to fill in your details and request a call back.

Our legal team will call you back within the hour.

Legal Advice Subject Areas


Employment and HR advice 

Including guidance on disciplinary hearings, unfair dismissal, employment contracts and redundancy situations

Commercial advice 

Including guidance in relation to debt recovery and day to day legal issues faced by businesses

Consumer advice 

Including guidance on specific rights in relation to the sale or purchase of goods and services

Property advice 

Including guidance in relation to neighbour disputes and infringements of rights related to land

Landlord and tenant advice 

Including guidance on compliance and evictions

Motoring advice 

Including guidance in relation to offences such as speeding, driving without insurance and parking violations